Policies
We extend a limited lifetime warranty to the original purchaser of our tools. All Manganas Steel tools are guaranteed against any manufacturing defects in materials and construction. Any product that we determine to be defective will be repaired or replaced at our discretion. This guarantee becomes void if the tool has been abused beyond normal use, or has been used for tasks beyond its intended function. This warranty does not cover normal wear and tear, rust, lack of maintenance, damage due to improper use, or structural modification. If you do have an issue with your tool, contact us and we will work with you to take care of your situation.
Liability
Manganas Steel LLC. will not be liable for any damages to person or property that may occur from the use or misuse of Manganas Steel LLC products. By purchasing any Manganas Steel LLC product, the purchaser and/or owner assumes all responsibility for the use of the product. The purchaser and/or owner also assumes all responsibility of having understood and complied with all applicable local, state, Federal, and international laws regarding the ownership and use of these products. By purchasing and/or owning any Manganas Steel LLC product, the purchaser and/or owner is verifying that they are over the age of 18, and will follow all laws regarding the possession and use of that product.
Order Fulfillment
Manganas Steel LLC. fulfills orders on a first come, first serve basis. If the item that you purchase is in stock, it will be shipped to you within 5-7 business days. If it is a pre-order item, it will be shipped to you within the noted time frame of the pre-order. All national and international shipping will be processed through USPS unless otherwise stated. International shipping will be insured but Manganas Steel will not be responsible for seized shipments by customs. Please know your country’s custom laws and regulations before you purchase an item.
Returns and Refunds
Items purchased cannot be returned or refunded without prior communication with Manganas Steel. If their is an issue with a purchased item, we will work with you to correct the issue, if possible. Only items that are deemed functionally defective are eligible for a return and/or refund. No pre-order item is eligible for a refund during the production of the item. By buying a pre-order item, you agree to this term.